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This is very good advice given to me from a friend who has an avid use of the Internet in blogging and dealing with trolls. Don’t give a morsel or a bone! “Don’t feed the trolls!” Feeding is responding back to their craziness! DNFTT! They will only harass you more and use what ever you say against you, as they have no interest for mature or professional dialog, they’re bullies.
What is a troll? A troll is an internet bully(s) who insists on being a nuisance by attacking and writing distorted, untrue and hateful things about you in a newsgroup or on a blog – or somewhere on the Internet. They will usually contact you through emails, comments on a blog and will try to stir up controversy through blog postings. When individuals or groups continuing in this behavior it is called trolling. Unfortunately it can also develop into what is stalking.